How to Cancel Asana - Step by Step Guide

How to Cancel Your Asana Subscription

A clear guide to downgrading or cancelling your Asana paid plan - what happens to your projects and tasks, which features are removed, and what to check before you start.

Before You Cancel Asana

Three things to check before you start the Asana cancellation process.

  1. Only billing owners can cancel. If you are not the billing owner for your Asana workspace, you cannot complete the cancellation. Check who the billing owner is under Admin Console > Billing.
  2. Understand what you lose on the free plan. Asana's free plan supports up to 10 users with basic task and project features. Premium features like Timeline, Reporting, and Portfolios are removed when you downgrade. All your tasks and projects remain visible.
  3. Export your project data if needed. Asana allows you to export tasks and projects as CSV files from each project's settings. Do this before downgrading if you want a local backup.

How to Cancel Asana - Step by Step

These steps apply to Asana Premium, Business, and Enterprise plans. The process is completed through the Asana web app - billing cannot be changed from the desktop application.

  1. 1
    Sign in to app.asana.com as the billing owner

    Go to app.asana.com and sign in with the account that has billing owner permissions for the organization.

  2. 2
    Click your profile icon and go to Admin Console

    Click your profile picture in the top-right corner and select "Admin Console" from the dropdown.

  3. 3
    Navigate to Billing

    In the Admin Console, click "Billing" in the left sidebar. You will see your current plan, number of seats, and renewal date.

  4. 4
    Click Downgrade or Cancel

    Click the "Downgrade" button to move to the Asana free plan, or follow the prompts to cancel entirely. Asana will show you what features will be removed.

  5. 5
    Confirm the change

    Complete the confirmation flow. Premium features are removed at the end of the current billing period. Tasks, projects, and team members remain accessible on the free plan.

What About Your Other Subscriptions?

Cancelling Asana is a good moment to review your full SaaS stack. Most teams discover 2-4 subscriptions they had forgotten about once they do a proper audit. CostLoop is a free subscription tracker that gives you one dashboard for every tool you pay for - renewal dates, costs, owners, and cancellation links all in one place. Free plan tracks up to 5 subscriptions, no credit card required.

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Frequently Asked Questions

What happens to my Asana projects when I cancel?

All your tasks, projects, and team data are preserved when you downgrade to the free plan. However, Premium and Business features are removed: Timeline view, Portfolios, Workload, Goals, and advanced reporting will no longer be accessible. Projects previously using Timeline will revert to list view.

Does Asana offer refunds when you cancel?

Asana does not offer prorated refunds on annual plans. Your paid plan continues until the end of the subscription period after cancellation. Monthly plans stop billing after the current cycle. Contact Asana support if you have a specific billing dispute.

What does the Asana free plan include?

The Asana free plan supports unlimited tasks, projects, and conversations for up to 10 team members. It includes list view, board view, and calendar view. It does not include Timeline (Gantt chart), Workload, Portfolios, Custom Fields, Forms, or the reporting and goal-tracking features available on Premium and Business plans.

Can I remove individual members instead of cancelling my Asana plan?

Yes. Asana charges per seat on Premium and Business plans. If you want to reduce cost without cancelling, you can remove team members from the organization to reduce your seat count. Go to Admin Console > Members and deactivate users who no longer need access. Your bill will adjust at the next renewal date.

Related cancellation guides

Use these guides to clean up more recurring software costs, then store renewal dates and cancellation links in CostLoop.

Cancel Adobe Creative CloudPlan cancellation, annual billing, early termination fees, and file access. Cancel AhrefsCancel paid SEO tool subscriptions and check workspace billing. Cancel AsanaReview seats, projects, workspace owners, and renewal timing. Cancel CalendlyDowngrade scheduling plans, teams, seats, and billing settings. Cancel Canva ProReview teams, brand assets, Pro billing, and owner access. Cancel DropboxCheck storage, shared folders, team users, and paid plan status. Cancel FigmaTeam plans, billing admins, seats, and workspace checks. Cancel GitHubReview organizations, seats, Actions usage, and paid plans. Cancel Google WorkspaceDomain, users, data exports, and admin billing steps. Cancel HubSpotReview seats, CRM data, renewal terms, and cancellation notice. Cancel IntercomReview inbox seats, customer data, add-ons, and subscription terms. Cancel LinearReview workspace seats, billing owner, and active projects. Cancel LoomCancel video recording plans and review team seats before renewal. Cancel MailchimpContacts, campaigns, billing tier, and export checklist. Cancel Microsoft 365Business subscriptions, licenses, users, and renewal checks. Cancel Monday.comReview boards, seats, billing owner, and renewal settings. Cancel NotionPlan downgrade, workspace members, annual billing, and exports. Cancel SalesforceReview licenses, contracts, renewal notice, and admin ownership. Cancel ShopifyClose or pause a store, export data, and review app charges. Cancel SlackWorkspace billing, paid seats, exports, and downgrade steps. Cancel SquarespaceCancel website plans, domains, renewals, and add-ons. Cancel TrelloReview workspaces, Premium seats, boards, and renewal date. Cancel TypeformCancel forms, responses, team plans, and export data. Cancel WebflowReview site plans, workspace plans, CMS items, and billing. Cancel ZapierZaps, task usage, teams, and plan downgrade steps. Cancel ZoomPaid plans, add-ons, renewal timing, and owner review.

Keep Track of Every Subscription You Still Pay For

After cancelling Asana, make sure you know exactly what else is renewing and when. CostLoop shows you all your subscriptions, their costs, and upcoming renewal dates in one simple dashboard.

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