How to Cancel Typeform - Step by Step Guide

Before You Cancel Typeform

Three things to check before you start the Typeform cancellation process.

Export your form responses before downgrading. The Typeform free plan has a limit on response history. Go to each form, click Results, and export responses as CSV or XLSX files to keep a complete record of all submissions.
Check your active integrations. Typeform integrates with tools like HubSpot, Slack, Google Sheets, and Zapier. These integrations may stop sending data after you downgrade if the integration feature is not available on the free plan. Disable integrations cleanly before cancelling.
The free plan allows 10 questions per form and 10 responses per month. If your forms have more than 10 questions or receive more than 10 responses monthly, the free plan will significantly limit your usage.

How to Cancel Typeform - Step by Step

These steps apply to Typeform Basic, Plus, Business, and Enterprise plans. Billing changes are made through the Typeform web app at typeform.com.

1
Sign in to typeform.com
Go to typeform.com and sign in with your account.
2
Click your account name and go to Settings
Click your account name or avatar in the top-right corner and select "Settings."
3
Navigate to Plan & billing
In Settings, click "Plan & billing" to view your current plan, response usage, and renewal date.
4
Click Downgrade or Cancel plan
Click "Downgrade" to move to the free plan, or look for a cancellation option. Typeform will show you the limitations of the free plan before you confirm.
5
Confirm the change
Complete the confirmation. Your paid access continues until the end of the billing period. After that, forms over 10 questions will be paused and responses will be capped at 10 per month.

What About Your Other Subscriptions?

Cancelling Typeform is a good moment to review your full SaaS stack. Most teams discover 2-4 subscriptions they had forgotten about once they do a proper audit. CostLoop is a free subscription tracker that gives you one dashboard for every tool you pay for - renewal dates, costs, owners, and cancellation links all in one place. Free plan tracks up to 5 subscriptions, no credit card required.

Start tracking free

Frequently Asked Questions

What happens to my Typeform responses when I cancel?

Existing responses are not deleted. However, on the free plan you can only view the most recent responses up to the free plan limit. Older responses may become inaccessible in the dashboard. Export all your responses as CSV before downgrading to keep a complete record.

Does Typeform offer refunds when you cancel?

Typeform does not offer prorated refunds on annual plans. Your paid access continues until the subscription end date. Monthly plans stop renewing after the current period ends. Contact Typeform support for billing disputes.

What does the Typeform free plan include?

The Typeform free plan includes unlimited forms, up to 10 questions per form, 10 responses per month, basic question types, and the Typeform branding on forms. It does not include custom branding (removal of Typeform logo), logic jumps beyond basic branching, file upload questions, payment fields, integrations with third-party tools, or priority support.

Will my embedded Typeform forms break if I cancel?

Forms embedded on your website will still display to visitors after you downgrade. However, once your monthly response limit (10 on the free plan) is reached, the form will stop accepting new submissions and show a message that the form is closed. Update or remove high-traffic embedded forms before downgrading to avoid a poor user experience.

Keep Track of Every Subscription You Still Pay For

After cancelling Typeform, make sure you know exactly what else is renewing and when. CostLoop shows you all your subscriptions, their costs, and upcoming renewal dates in one simple dashboard.

Start tracking free - no credit card needed

How to Cancel Your Typeform Subscription