How to Cancel Trello - Step by Step Guide

How to Cancel Your Trello Subscription

A clear guide to downgrading or cancelling your Trello paid plan - what happens to your boards and Power-Ups, which views disappear on the free plan, and how billing works through Atlassian.

Before You Cancel Trello

Three things to check before you start the Trello cancellation process.

  1. Trello billing is managed through Atlassian. Trello is owned by Atlassian. Your billing settings may be under your Atlassian account at admin.atlassian.com if your workspace is managed there.
  2. Review which Power-Ups and features you are using. The Trello free plan allows unlimited Power-Ups per board (as of recent Trello updates), but advanced automation (Butler), timeline view, and board collections are limited or removed on the free plan. Check what your team actively uses before downgrading.
  3. Workspace admins can manage billing. Only workspace admins can access and change the Trello workspace billing plan.

How to Cancel Trello - Step by Step

These steps apply to Trello Standard, Premium, and Enterprise plans. Billing changes are made through the Trello web app at trello.com or through admin.atlassian.com.

  1. 1
    Sign in to trello.com as a workspace admin

    Go to trello.com and sign in with an admin account.

  2. 2
    Open your Workspace settings

    Click the workspace name in the left sidebar, then click "Settings" to open workspace settings.

  3. 3
    Navigate to Billing

    In the workspace settings, click "Billing" to see your current plan and renewal date.

  4. 4
    Click Downgrade or Cancel

    Click "Downgrade" to revert to the Trello free plan. Trello will show which features will be removed.

  5. 5
    Confirm the change

    Complete the confirmation steps. Your paid plan continues until the end of the billing period. After that, advanced features are removed but all boards, cards, and data remain.

What About Your Other Subscriptions?

Cancelling Trello is a good moment to review your full SaaS stack. Most teams discover 2-4 subscriptions they had forgotten about once they do a proper audit. CostLoop is a free subscription tracker that gives you one dashboard for every tool you pay for - renewal dates, costs, owners, and cancellation links all in one place. Free plan tracks up to 5 subscriptions, no credit card required.

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Frequently Asked Questions

What happens to my Trello boards when I cancel?

All boards, lists, cards, and attachments are preserved when you downgrade to the free plan. The Trello free plan has a limit of 10 boards per workspace (for open boards - unlimited for closed boards). If you have more than 10 open boards, you will not be able to create new ones until you archive some. Existing boards beyond 10 remain accessible but you cannot add new open boards.

Does Trello offer refunds when you cancel?

Trello (through Atlassian) does not offer prorated refunds on annual subscriptions. Your paid plan continues until the subscription period ends. Monthly subscriptions stop billing after the current period. For billing disputes, contact Atlassian support.

What does the Trello free plan include?

The Trello free plan includes unlimited cards, up to 10 boards per workspace, unlimited Power-Ups per board, unlimited storage (10MB per file limit), 250 Workspace command runs per month with Butler automation, iOS and Android apps, and 2-factor authentication. It does not include unlimited boards, advanced checklists, timeline view, dashboard view, or workspace-level views.

How do I cancel Trello if it is billed through Atlassian?

If your Trello workspace is managed through Atlassian, go to admin.atlassian.com and sign in. Navigate to Billing > Manage subscriptions and find your Trello subscription. Click "Downgrade" or "Cancel" from there. The process is the same as through Trello directly, but the billing portal is on the Atlassian site.

Related cancellation guides

Use these guides to clean up more recurring software costs, then store renewal dates and cancellation links in CostLoop.

Cancel Adobe Creative CloudPlan cancellation, annual billing, early termination fees, and file access. Cancel AhrefsCancel paid SEO tool subscriptions and check workspace billing. Cancel AsanaReview seats, projects, workspace owners, and renewal timing. Cancel CalendlyDowngrade scheduling plans, teams, seats, and billing settings. Cancel Canva ProReview teams, brand assets, Pro billing, and owner access. Cancel DropboxCheck storage, shared folders, team users, and paid plan status. Cancel FigmaTeam plans, billing admins, seats, and workspace checks. Cancel GitHubReview organizations, seats, Actions usage, and paid plans. Cancel Google WorkspaceDomain, users, data exports, and admin billing steps. Cancel HubSpotReview seats, CRM data, renewal terms, and cancellation notice. Cancel IntercomReview inbox seats, customer data, add-ons, and subscription terms. Cancel LinearReview workspace seats, billing owner, and active projects. Cancel LoomCancel video recording plans and review team seats before renewal. Cancel MailchimpContacts, campaigns, billing tier, and export checklist. Cancel Microsoft 365Business subscriptions, licenses, users, and renewal checks. Cancel Monday.comReview boards, seats, billing owner, and renewal settings. Cancel NotionPlan downgrade, workspace members, annual billing, and exports. Cancel SalesforceReview licenses, contracts, renewal notice, and admin ownership. Cancel ShopifyClose or pause a store, export data, and review app charges. Cancel SlackWorkspace billing, paid seats, exports, and downgrade steps. Cancel SquarespaceCancel website plans, domains, renewals, and add-ons. Cancel TrelloReview workspaces, Premium seats, boards, and renewal date. Cancel TypeformCancel forms, responses, team plans, and export data. Cancel WebflowReview site plans, workspace plans, CMS items, and billing. Cancel ZapierZaps, task usage, teams, and plan downgrade steps. Cancel ZoomPaid plans, add-ons, renewal timing, and owner review.

Keep Track of Every Subscription You Still Pay For

After cancelling Trello, make sure you know exactly what else is renewing and when. CostLoop shows you all your subscriptions, their costs, and upcoming renewal dates in one simple dashboard.

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