How to Cancel Trello - Step by Step Guide

Before You Cancel Trello

Three things to check before you start the Trello cancellation process.

Trello billing is managed through Atlassian. Trello is owned by Atlassian. Your billing settings may be under your Atlassian account at admin.atlassian.com if your workspace is managed there.
Review which Power-Ups and features you are using. The Trello free plan allows unlimited Power-Ups per board (as of recent Trello updates), but advanced automation (Butler), timeline view, and board collections are limited or removed on the free plan. Check what your team actively uses before downgrading.
Workspace admins can manage billing. Only workspace admins can access and change the Trello workspace billing plan.

How to Cancel Trello - Step by Step

These steps apply to Trello Standard, Premium, and Enterprise plans. Billing changes are made through the Trello web app at trello.com or through admin.atlassian.com.

1
Sign in to trello.com as a workspace admin
Go to trello.com and sign in with an admin account.
2
Open your Workspace settings
Click the workspace name in the left sidebar, then click "Settings" to open workspace settings.
3
Navigate to Billing
In the workspace settings, click "Billing" to see your current plan and renewal date.
4
Click Downgrade or Cancel
Click "Downgrade" to revert to the Trello free plan. Trello will show which features will be removed.
5
Confirm the change
Complete the confirmation steps. Your paid plan continues until the end of the billing period. After that, advanced features are removed but all boards, cards, and data remain.

What About Your Other Subscriptions?

Cancelling Trello is a good moment to review your full SaaS stack. Most teams discover 2-4 subscriptions they had forgotten about once they do a proper audit. CostLoop is a free subscription tracker that gives you one dashboard for every tool you pay for - renewal dates, costs, owners, and cancellation links all in one place. Free plan tracks up to 5 subscriptions, no credit card required.

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Frequently Asked Questions

What happens to my Trello boards when I cancel?

All boards, lists, cards, and attachments are preserved when you downgrade to the free plan. The Trello free plan has a limit of 10 boards per workspace (for open boards - unlimited for closed boards). If you have more than 10 open boards, you will not be able to create new ones until you archive some. Existing boards beyond 10 remain accessible but you cannot add new open boards.

Does Trello offer refunds when you cancel?

Trello (through Atlassian) does not offer prorated refunds on annual subscriptions. Your paid plan continues until the subscription period ends. Monthly subscriptions stop billing after the current period. For billing disputes, contact Atlassian support.

What does the Trello free plan include?

The Trello free plan includes unlimited cards, up to 10 boards per workspace, unlimited Power-Ups per board, unlimited storage (10MB per file limit), 250 Workspace command runs per month with Butler automation, iOS and Android apps, and 2-factor authentication. It does not include unlimited boards, advanced checklists, timeline view, dashboard view, or workspace-level views.

How do I cancel Trello if it is billed through Atlassian?

If your Trello workspace is managed through Atlassian, go to admin.atlassian.com and sign in. Navigate to Billing > Manage subscriptions and find your Trello subscription. Click "Downgrade" or "Cancel" from there. The process is the same as through Trello directly, but the billing portal is on the Atlassian site.

Keep Track of Every Subscription You Still Pay For

After cancelling Trello, make sure you know exactly what else is renewing and when. CostLoop shows you all your subscriptions, their costs, and upcoming renewal dates in one simple dashboard.

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How to Cancel Your Trello Subscription